Published May 29, 2026

Today, Pointcare officially launches in Louisiana, bringing its Medicaid coverage management platform to community health centers across the state. Pointcare is the coverage management platform that continuously monitors Medicaid eligibility, automates redetermination tracking, and reaches patients before coverage lapses — currently protecting coverage for over 1.9 million patients across 90+ community health centers nationwide.

The timing matters. Louisiana Medicaid enrollment fell below 1.5 million in early 2026 — the lowest level since 2016 — as renewed eligibility checks swept eligible patients off the rolls alongside ineligible ones. And starting December 2026, expansion adults in Louisiana will face redeterminations twice a year instead of once. Twice the renewals. Twice the chances for an eligible patient to slip through.

Louisiana's community health centers will feel it first. More than 30 health center organizations operate 400+ sites across the state, serving over 500,000 patients a year — in cities, small towns, and rural parishes where the health center is often the only door to care. One in five Louisiana Medicaid enrollees lives in a rural area. When coverage lapses, care lapses with it.

The pattern is familiar to every health center CEO in the state. Uninsured rates creep up. Medicaid enrollment slips. Financial counselors spend their days on manual follow-up instead of patient support. And somewhere upstream, a family misses an appointment because a redetermination went untracked.

Pointcare's platform stops that cycle. It continuously monitors eligibility, automates Medicaid redetermination tracking, and reaches patients through multi-channel outreach before coverage lapses — not after. The result: fewer gaps, less churn, and a revenue cycle that works the way it should.

"Louisiana's health centers are about to manage twice as many renewals with the same teams they have today. They don't need another portal. They need coverage infrastructure that moves as fast as eligibility changes do. That's exactly what we built."

EVERETT LEBHERZ
Co-Founder & CEO, Pointcare

For community health centers, coverage gaps aren't just a patient problem — they're a revenue problem. Every uninsured visit is a financial hit. Every lapsed Medicaid patient represents revenue that could have been protected. Pointcare's approach to community health center revenue cycle starts upstream: keep patients covered, and the downstream numbers take care of themselves.

The platform's core capabilities — real-time eligibility monitoring, Medicaid enrollment automation, authorized representative support, and a patient-facing coverage app — are purpose-built for the complexity CHCs face. Not generic health tech. Built for this.

Louisiana is Pointcare's newest market, following recent launches in New York and Pennsylvania. It won't be the last. And for the health centers here already doing the work, we're ready to help them do it with fewer gaps, less churn, and more patients covered.

More covered patients. More continuity of care. More revenue protected. That's what coverage gap prevention looks like in Louisiana.


Frequently Asked Questions

What does Pointcare do for Louisiana community health centers?

Pointcare is a Medicaid coverage management platform that gives Louisiana community health centers real-time visibility into patient coverage status, automates Medicaid renewal and redetermination tracking, and reaches patients through multi-channel outreach before coverage lapses — protecting both patient care continuity and health center revenue.

Why does Medicaid coverage management matter in Louisiana right now?

Louisiana Medicaid enrollment dropped below 1.5 million in early 2026, its lowest point since 2016, and many of those losses are procedural — eligible patients losing coverage over missed paperwork. Beginning December 2026, expansion adults must complete renewals twice a year, doubling the workload for health center enrollment teams.

Which health centers in Louisiana can use Pointcare?

Pointcare is available to community health centers and FQHCs across Louisiana — urban, suburban, and rural. The platform currently manages coverage for over 1.9 million patients across 90+ community health centers nationwide.

How does Pointcare prevent Medicaid coverage gaps?

Pointcare continuously monitors eligibility status, flags upcoming redeterminations, automates renewal tracking, and contacts patients by text, email, and phone before a deadline passes — so gaps are prevented upstream instead of discovered after a denied claim.

How can a Louisiana health center get started with Pointcare?

Health centers can request a conversation at pointcare.com/start. Implementation is built for CHC workflows and integrates with the systems enrollment teams already use.

Founded in 2012, Pointcare is the leading coverage management platform, managing coverage for over 2 million patients across 90+ community health centers. Pointcare is dedicated to ensuring seamless access to healthcare for millions of Medicaid, Medicare, and Marketplace plan members and the health centers that serve them. Founded with a mission to eliminate coverage gaps, Pointcare provides real-time visibility into coverage status, automates renewals, and simplifies the complexities of Medicaid and other healthcare programs.