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Coverage Management for Indiana Community Health Centers

 

Indiana's Medicaid expansion population is covered through the Healthy Indiana Plan (HIP), administered by the Family and Social Services Administration (FSSA). HIP enrollment peaked at 815,000 in April 2023 and has fallen to roughly 560,000 as the state has worked through post-pandemic redeterminations — and Indiana is now layering three more changes on top of that already-reduced base at once.

 

Healthy Indiana Plan Redetermination: What Health Centers Are Managing

Three changes land on Indiana FQHCs within the same window. Work requirements (80 hours/month of work, school, or volunteering) begin January 1, 2027 for HIP members ages 19–64. Under Indiana Senate Enrolled Act 1, the state will check compliance with those requirements quarterly — twice as often as the federal minimum. And separately, H.R.1 shifts HIP redetermination itself from annual to every six months. FSSA is hiring 400 additional staff specifically to handle the added verification volume.

What Coverage Loss Costs Indiana Health Centers

FSSA's own leadership has been direct about where responsibility sits: Secretary Mitch Roob has said publicly that keeping a HIP member eligible "is not the hospital's job. It is not the health plan's job... It is the recipient's responsibility." That's a candid, defensible position for a state agency to take — but it also means Indiana is not positioning itself as a backstop for members who miss a step. For FQHCs, that gap between "the state won't chase this down for you" and "the patient still needs to stay covered" is exactly where a health center's own coverage visibility becomes the deciding factor in whether a member keeps HIP or shows up as self-pay.

How Pointcare Helps

Pointcare's Coverage Intelligence engine continuously monitors HIP eligibility and work-requirement compliance status independent of FSSA's quarterly check cycle, flagging members who are approaching a compliance deadline or a six-month renewal before the state's own review catches it — closing exactly the gap FSSA has said, on the record, is the member's to manage alone. Where the state's role stops at sending a notice, Pointcare's outreach and assisted-submission workflow picks the process up and carries it through.

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Providers

Better Care, Revenue Protection

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Individuals

Get Covered, Stay Covered

Frequently asked questions

Indiana Medicaid Coverage: Your Questions Answered

What is the Healthy Indiana Plan?

HIP is Indiana's Medicaid expansion program, administered by the Family and Social Services Administration (FSSA), covering low-income adults ages 19–64.

When do Indiana's HIP work requirements start?

January 1, 2027, for most HIP members ages 19–64, requiring 80 hours per month of work, school, volunteering, or a qualifying combination, with exemptions for pregnant members, caregivers, people over 64, and others.

How often will Indiana check HIP work-requirement compliance?

At least quarterly, per Indiana Senate Enrolled Act 1 — twice the frequency of the federal minimum standard.

How does Pointcare help Indiana FQHCs specifically?

Pointcare tracks HIP eligibility and work-requirement status on a continuous basis, independent of FSSA's quarterly compliance cycle, and manages outreach and submission support the state has said explicitly is not its role to provide.

Demo

See Pointcare in Action

In this demo, you'll see Pointcare in action and learn:

  • How we support the identification of redetermination dates, find lapses, re-engage patients, and keep coverage on track — automatically.

  • How to transform your workflow from reactive to proactive.

  • Why AltaMed, CVHS, and 100+ other health centers manage 2.3M+ patients with Pointcare.