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Careers

Creating a Culture of Coverage
Read the PointCare Story

Join the Team!

Customer Success Manager

Employment Type: Full-Time
Location: Remote
Salary Band: $70,000 - $80,000

Reporting to the Head of Customer Engagement, you will play a crucial role in customer journey, retention, and growth. You will own a portion of the portfolio and serve as a liaison between our customer organizations and PointCare. You will be expected to prove value to the customer, specific to their use cases, via strategic interventions throughout the customer journey. In addition, you will help shape the product roadmap through cross-functional collaboration and acting as the voice of the customer internally.

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“More than any company I’ve worked for, PointCare truly believes in promoting from within. The leadership team encourages employees to challenge themselves and grow their skillset, all while rewarding them in the process.”
Meredith Moon
Meredith Moon Head of Marketing
“It's an exciting time to be a part of PointCare. The mission is impactful, the culture is supportive, and the brand has never been better.”
Jesse Brooks
Jesse Brooks Head of Customer Engagement
“Working at PointCare has been a great experience, allowing me to challenge myself and grow professionally. Awesome colleagues and the company's mission to make healthcare more accessible, are top reasons why I love this company and the technology we are creating.”
Sami Tkel
Sami Tkel Executive Assistant