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NACHC + Pointcare: A Game-Changing Partnership for CHCs Read the Announcement »

Press Release

NACHC Select + Pointcare

NACHC Select Partners with Pointcare to Protect Health Care Coverage for Community Health Center Patients

Published February 11, 2026

BETHESDA, MD – NACHC Select and Pointcare, the leading provider of proactive Medicaid coverage management, today announced a strategic partnership to prevent Community Health Center (CHC) patient coverage loss.

This NACHC Select partnership comes at a pivotal time as CHCs navigate the ongoing impact of Medicaid redetermination and policy changes enacted through the “One Big Beautiful Bill,” passed as H.R. 1. NACHC Select, a wholly owned subsidiary of the National Association of Community Health Centers (NACHC) that seeks to develop relationships with industry leaders, estimates that Pointcare is providing impact for 80+ CHCs today, proactively managing coverage for over 1.8M patients.

"The partnership with NACHC represents a critical step forward in addressing one of health care's most persistent yet often invisible challenges," said Everett Lebherz, Co-Founder and CEO of Pointcare. "The reality is that millions of patients are losing coverage every month, often without realizing it. Pointcare captures this data in real-time and helps get patients re-enrolled at twice the national average rate, before their next visit. Coupled with our ability to act on redetermination dates proactively, we solve existing coverage continuity problems, while being uniquely prepared for the changes and challenges that lie ahead with HR1."

Their automated solutions reduce administrative burden and improve outcomes, reinstating coverage on average within three months and maintaining care continuity. After implementing Pointcare’s automated systems, AltaMed, the nation’s largest federally qualified health center, saw its re-coverage rate increase to 28.5%, whereas industry average is around 14%.

“Pointcare has the foresight and resources to deliver critical coverage insights combined with automated processes designed to get and keep patients covered,” said Robert U. Young, MD, VP of Financial Patient Services, AltaMed.

Pointcare's Coverage Management Platform proactively helps CHCs detect coverage lapses and guide patients through re-enrollment before care is disrupted. Working with Pointcare, the Jane Pauley Community Health Center (JPCHC) was able to reduce coverage lapses and secure over $729,000 in attributed revenue. This automated approach allows CHC staff to focus on patient care while ensuring coverage continuity.

“It’s nice to have an alternative to offer patients when a navigator isn’t available. They can scan this QR code, and it will guide them through a virtual enrollment process. It’s the same application our navigators use,” said Lindsay Cox, Enabling Services Manager, JPCHC.

"Community health centers are trusted anchors in their communities, providing affordable, effective, comprehensive care for more than 52 million patients. Maintaining patient coverage is essential to that mission," said Kyu Rhee, MD, MPP, President and CEO of NACHC. "Pointcare's proven track record in helping CHCs keep patients covered, combined with their innovative automated approach, makes them an ideal partner as we work to ensure all patients have access to affordable care as we support CHCs in navigating changes in the wake of HR1."

About NACHC

NACHC’s mission is to champion Community Health Centers delivering affordable, effective, comprehensive primary care that is community-driven and improves health for all.For more information, visit www.nachc.org.

Established in 2023, NACHC Select is a wholly owned subsidiary of NACHC that seeks to develop relationships with industry leaders to provide savings and other special offers for the high-quality products and services community health centers need.

About Pointcare

Founded in 2012, Pointcare is the leading coverage management platform, managing coverage for over 1.8 million patients across 80+ community health centers. Pointcare is dedicated to ensuring seamless access to healthcare for millions of Medicaid, Medicare, and Marketplace plan members and the health centers that serve them. Founded with a mission to eliminate coverage gaps, Pointcare provides real-time visibility into coverage status, automates renewals, and simplifies the complexities of Medicaid and other healthcare programs.