“We're starting to see progress on our goals in the numbers. We're starting to see that we're screening everyone so we can see what they're eligible for. We're also starting to see what our real volume is. I'm realizing that I need to look at my staffing model, and it leading to some cool and unique questions.”

Gerilynn Sevenikar, VP of Revenue Cycle

Sharp HealthCare

"We are off the manual process and found that we were under-reporting assists!"


Dallas Texas

"Our patients are saying they are able to get referrals to specialists they weren't before because now they have coverage."

"Jenny (customer success advisor) is awesome. Always patient, always there to answer our emails and calls."

COO - Virginia FQHC

“PointCare has helped improve our self-pay patient process and, most importantly, has increased our patient satisfaction levels. Thanks to PointCare, we are able to live out Sharp’s goal to offer quality care and programs that set community standards, exceed patients’ expectations, and are provided in a caring, convenient, cost-effective, and accessible manner.”

Gerilynn Sevenikar, VP of Revenue Cycle

Sharp HealthCare

“PointCare has highly impacted our workflow and made our enrollment process much smoother. Being able to screen individuals based on income really helps us direct them to the appropriate application and from there, submit the application and then know the status. I love the idea that not only can we submit the application, but that we have a follow up option as well. PointCare is our go to and everything goes through PointCare.”

Nelson Samayoa, Certified Enrollment Counselor

Eisner Pediatric & Family Medical Center

“With PointCare, I am able to go into my dashboard and have a graph ready on my team’s productivity. I am able to manage my team across 9 location and identify areas of opportunity by looking at the data comparing what they are doing this year to last year. This enhances our operational productivity and gives me better visibility into our processes.”

Cyndi Ozuna, Healthcare Navigator & Outreach Supervisor

Omni Family Health
PointCare Data Usage and Privacy Policy -

PointCare Data Usage and Privacy Policy

PointCare Privacy and Security Policy

We (PointCare, LLC, a California limited liability company, “PointCare”) are committed to maintaining your trust by protecting your privacy and personal information. In conformity with the requirements of California Business and Professions Code § 22575, this Privacy and Security Policy was drafted to provide assurance to users that their privacy and personal information is secure when using our website. By using PointCare’s website, you consent to the terms and conditions of this Privacy and Security Policy. If you do not agree with this Privacy and Security Policy, please do not use the PointCare website.

Basic Confidentiality and Security Policy:

Where personal information is needed to use our website, it is our policy that this information is private and confidential. This information includes your name, postal or email address, credit card, or telephone numbers. This personal information is stored in a secure location and is only accessible to appropriate employees. PointCare makes reasonable efforts to secure information it receives through this website, including using a firewall, encryption technology and limiting access to only appropriate employees. PointCare makes no warranties or representations regarding the security of this data. There is a risk that information sent over the Internet may be intercepted by third parties.

Information Collected:

When you register for and use PointCare’s services, you may be providing us with personal information, such as your name, email address, billing address of credit card.

Additionally, our website routinely collects and stores information. This information includes: a registered user’s username, the pages visited on the site, the date and time of the visit, the internet address of the referring site, the domain name and IP address from which the access occurred, cookies, the version of the browser used, and the search terms used on our search engine. This information is used to help us manage our website and improve user experience.

        Internet Protocol (IP) Address

Your IP address is a number that lets computers attached to the Internet know where to send you data. We use this information to deliver our webpages to you upon request, to tailor our website to the interests of our users and to measure traffic within our website.


Our website uses “cookies” to improve functionality and usability. We use this information for planning, tracking and to improve the technical functions of our website.

Username and Password:

Users of PointCare’s website are required to have a username and password to access certain areas of the website. You are responsible for maintaining the confidentiality of your username and password and are responsible for all uses of them. PointCare prohibits the transfer or sharing of usernames and passwords. You agree to immediately notify PointCare of any unauthorized use of your username or password or any other breach that you are aware of.

Information Sharing:

Information collected is used by PointCare and its related entities to support your relationship with us and improve your experience with PointCare. We may make registration records and log files available on a confidential basis to third-parties such as carriers, select measurement and analysis firms, auditors, or data storage firms. These parties do not use or otherwise disclose any information except for the purpose of providing the services or administering the activities on our behalf. We also may disclose any such information and materials as necessary to satisfy any law, regulation, or lawful governmental request, or as otherwise permitted by law.

No Use of This Site By Persons Under Age 18:

PointCare intends only persons who are 18 years or older to use this website. Personal registration information submitted by a person under the age of 18 will not be accepted. PointCare is committed to protecting the privacy of children and has no intention of collecting personal data from children under the age of 18. We encourage parents and guardians of children under age 18 to regularly check and monitor their children’s use of e-mail and other activities online.

PointCare does not direct its website to children under 13 and does not knowingly collect any personal information or data from children under the age of 13.

Changes in Our Privacy Policy:

PointCare reserves the right to make changes to our Privacy and Security Policy at any time and for any reason without prior notice. Any changes to our Privacy and Security Policy will be posted on our website. Moreover, we will update the “Last Updated” date below when changes to the Privacy and Security Policy are made. You should check this policy periodically as its terms may change from time to time.

Effective Date: May 29, 2018

Last Updated: May 29, 2018