How We Work
We listen to our customers and build what they want. Because we are so hyper focused on helping health systems offer a pleasant enrollment cycle that is consistent, transparent and transferrable, it allows us to focus on this specific use case and this use case only. As it turns out, every health system has an issue with managing member coverage and tracking this effort throughout. Quite frankly nearly all health systems suffer when it comes to data quality, so we fixed it.
But building software is only the beginning. Our Customer Success Team has implemented simplified Enrollment Cycles in over 600 health system locations (as of 2018). They are your Enrollment Cycle Masters. Each contract comes with a dedicated Customer Success Advisor intimately aware of your process, people, and data. Ask them anything and expect unmatched service and a customer experience.
How We Help
One thing is for certain. Our customers struggled to improve their Enrollment Cycle before learning about PointCare. The issue is that an all inclusive Enrollment Cycle platform has never existed until now. Check out our customer feedback page to hear directly from them.
If you are looking to offer a consistent, transparent and transferable Enrollment Cycle, contact us today.
- No data on how many uninsured patients qualify for Medicaid.
- Inconsistent productivity figures by staff and department.
- Weeks to prepare reports for management and executives.
- Manual (or no) effort to approve Medicaid applications.
- Want to do better but have difficulty implementing a process that is effective and data rich.
- Know exactly how many uninsured patients qualify.
- Consistent enrollment figures by department and staff.
- Dashboard reporting on productivity and results for managers and executives.
- Automated approval notifications for Medicaid.
- Perform better and can easily identify areas for improvement.