“We're starting to see progress on our goals in the numbers. We're starting to see that we're screening everyone so we can see what they're eligible for. We're also starting to see what our real volume is. I'm realizing that I need to look at my staffing model, and it leading to some cool and unique questions.”
Gerilynn Sevenikar, VP of Revenue Cycle
"We are off the manual process and found that we were under-reporting assists!"
CMO
"Our patients are saying they are able to get referrals to specialists they weren't before because now they have coverage."
"Jenny (customer success advisor) is awesome. Always patient, always there to answer our emails and calls."
COO - Virginia FQHC
“PointCare has helped improve our self-pay patient process and, most importantly, has increased our patient satisfaction levels. Thanks to PointCare, we are able to live out Sharp’s goal to offer quality care and programs that set community standards, exceed patients’ expectations, and are provided in a caring, convenient, cost-effective, and accessible manner.”
Gerilynn Sevenikar, VP of Revenue Cycle
“PointCare has highly impacted our workflow and made our enrollment process much smoother. Being able to screen individuals based on income really helps us direct them to the appropriate application and from there, submit the application and then know the status. I love the idea that not only can we submit the application, but that we have a follow up option as well. PointCare is our go to and everything goes through PointCare.”
Nelson Samayoa, Certified Enrollment Counselor
“With PointCare, I am able to go into my dashboard and have a graph ready on my team’s productivity. I am able to manage my team across 9 location and identify areas of opportunity by looking at the data comparing what they are doing this year to last year. This enhances our operational productivity and gives me better visibility into our processes.”
